Terms and Conditions

   1. Introduction

1. Welcome to our website. By accessing or using this website, you agree to comply with these Terms and Conditions. Please read them carefully before browsing our products or placing an order. If you do not agree with these terms, please discontinue using the website.

2. 2. Products and Descriptions

3. We strive to ensure that all product descriptions, images, prices, and other details are accurate. However, slight variations in colour, packaging, appearance, or presentation may occur due to lighting, screen settings, or product updates. We reserve the right to correct errors and update product information when necessary.

4. 3. Orders and Payments

5. All orders are subject to product availability and order confirmation. We reserve the right to cancel or refuse an order in cases of pricing errors, suspected fraudulent activity, stock unavailability, or other legitimate reasons. Payments must be completed through the available payment methods on our website.

6. 4. Pricing and Offers

7. Product prices are displayed on the website and may change without prior notice. Promotional offers, discounts, and special pricing may be subject to specific conditions, validity periods, and availability.

8. 5. Shipping and Delivery

9. We aim to process and deliver orders within the estimated timelines displayed on our website. Delivery times may vary depending on the shipping location, courier availability, weather conditions, and other circumstances beyond our control. We are not responsible for delays caused by third-party delivery providers, although we will make reasonable efforts to assist with delivery-related concerns.

10. 6. Cancellations, Returns, and Refunds

11. Order cancellations, returns, exchanges, and refunds are subject to the applicable policies published on our website. Customers are encouraged to review these policies before placing an order. Products reported as damaged, defective, or incorrect should be reported within the specified timeframe, along with supporting photographs where required.
12. Nothing in this section limits any consumer rights available under applicable law.

13. 7. Proper Use of Products

14. Customers should read product labels, directions, and ingredient information before using any skincare or personal care product. We recommend performing a patch test before introducing a new skincare product into your routine. Discontinue use if irritation occurs and seek professional advice when appropriate. Individual results may vary, and product information is not a substitute for professional medical advice.

15. 8. Website Use

16. You agree not to misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious software, or engage in activities that violate applicable laws or the rights of others.

17. 9. Intellectual Property

18. All website content, including text, images, graphics, logos, designs, and other materials, is protected by applicable intellectual property laws. No material may be copied, reproduced, distributed, or used commercially without prior written permission, except as permitted by law.

19. 10. Limitation of Liability

20. To the extent permitted by applicable law, we are not liable for indirect or incidental losses arising from the use of our website or delays caused by circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.

21. 11. Privacy

22. Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

23. 12. Changes to Terms

24. We may update these Terms and Conditions from time to time. Revised terms will be published on this page with the updated date. Continued use of the website after changes take effect constitutes acceptance of the revised terms, to the extent permitted by law.

25. 13. Governing Law

26. These Terms and Conditions are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities in accordance with applicable law.

27. 14. Contact Us

28. For questions about these Terms and Conditions, orders, products, or website services, please contact us using the contact information provided on our website.